Sales
sales@eco-ebike.com
Returns
returns@eco-ebike.com
Support
support@eco-ebike.com
Warranty
warranty@eco-ebike.com
Advertising, Promotion, and Media or Resource Submissions
intake@eco-ebike.com
Phone
1-833-MY-EBIKE (1-833-693-2453)
We try to keep our line open primarily for ext.2 - Support but we do take calls on ext.1 - Sales, and ext.3 - Advertising, Promos, Etc. as well.
Note: Generally we do not use the phone line for the return or warranty process, as we need to record a paper trail to maintain protocol when addressing these issues.
Keep in mind, we also have the SUPPORT menu for:
CUSTOMER SERVICE for existing customer support/warranty, etc.
Additionally, there is the INFORMATION menu with:
Customize your contact form to suit your business! Add custom fields like a dropdown menu, checkbox, text fields and more, so that you can gather pertinent info from shoppers right from the get-go, to help answer their inquiries more effectively.
You can add an address here or a short paragraph about your location(s) and hours of operation.
Mon-Fri: 9:00am - 6:00pm
Sat: 10:00am - 3:00pm
Sun: Closed